Contacts

Alder Hey Children's Charity,

E Prescot Rd.,

Liverpool,

L14 5AB

info@alderheycharity.org

+44 151 252 5716

Alder Hey Children’s Charity

Volunteer Role Description – Van Driver’s Assistant

Purpose

To support Alder Hey Children’s Charity with the operational running of our charity shops specifically working alongside our Van Drivers.

Key activities

  • Assist the driver with loading and unloading donated goods and furniture safely
  • Help with collecting bulky furniture donations from supporters and delivering stock to our charity shops
  • Provide excellent customer service to donors and shop teams.
  • Ensure items are handled carefully to prevent damage
  • Help maintain a clean and organised van
  • Follow all health and safety guidelines and manual handling procedures
  • Represent Alder Hey Children’s Charity in a friendly and professional manner at all times.

What you will get out of volunteering

·         An opportunity to become part of the Alder Hey community

·         Opportunities for you to enrich the lives of other people by creating a positive and friendly environment

·         A chance to harness the skills you have and develop new ones

·         Regular and ongoing support from a friendly and supportive team

·         Develop confidence

·         Enhance your CV

What we expect from you

·         We are looking for people who are passionate and willing to learn about the incredible work happening at Alder Hey.

·         Able to volunteer under the supervision and support of Alder Hey Children’s Charity Retail Team

·         To work according to our volunteer policies and procedures

·         Be reliable, flexible, with good communication skills

·         Good organisational, time management and interpersonal skills

·         Able to ask for help when needed and be willing to take part in any training the Charity provides

·         Have a warm, calm and friendly manner that reflects the Charity’s values

·         Feedback to Alder Hey Children’s Charity staff if you have particular concerns or difficulties

·         Ability to remain resilient and show compassion to members of the community and our supporters

·         Have a responsible approach to health and safety

·         A commitment to equality, diversity, and working collaboratively with others.

Commitment

To be willing to work as part of the team at Alder Hey Children’s Charity and to commit to arranged working hours (as agreed at start of placement with our Volunteer Lead)

Location

Alder Hey Children’s Charity Shop, 613-615 Prescot Road, Liverpool, L13 5XA

Skills/experiences/personal qualities

The role may suit you if you want:

·         An opportunity to develop customer service skills

·         A friendly and supportive environment: Perfect for building confidence and developing interpersonal skills in a welcoming team.

·         Teamwork: Learn to work as part of a team, fostering communication and cooperation skills. 

·         To make a difference: A fulfilling role for those passionate about contributing to a worthwhile cause and supporting the local community. 

·         Personal growth: Develop time management, organisational skills, and a sense of responsibility through varied tasks. 

·         A role that keeps you active and gives you the opportunity to meet our donors and supporters

Application Process

Making sure that we have the right people in the right roles is an organisational priority and extends to our volunteering community. As part of the recruitment process for this role we’ll invite you to complete an application form and contact any provided references and then have a conversation around suitability for the role.

As we would with any role, paid or unpaid, we will talk to you openly about any reservations we identify that result in our decision not to offer you a place volunteering in this role.

DBS required

None required for this role.

Support and Supervision

Training required

Support and supervision will be provided by the Retail Team and Van Drivers.

Any training and induction sessions must be completed before the placement. Further details to be discussed during the recruitment process.

Volunteer expenses

Travel expenses will be provided as per our expenses policy.

Further information

For further information, please complete the expression of interest form on our website –  Join Our Team By Volunteering | Alder Hey Children’s Charity  

Once received we will get back to you as soon as we can.

View our vision and values by clicking here