About us

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 330,000 patients and families we care for every year.

The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.

In Spring 2020 we launched our £3m Children’s Mental Health Appeal. Our 7 in 10 Appeal highlights that 70% of young people with a mental health condition are currently missing out on vital mental health interventions at a sufficiently early age. The Appeal is aiming to raise vital funds to enhance inpatient and community mental health services at Alder Hey Children’s NHS Foundation Trust, enabling more children to access the treatment they need at the time they need it, an already vitally needed service which is seeing increasing demand due to the impact of Covid-19. We have also recently launched our new Surgical Neonatal Appeal to raise £2.5m towards a brand new, state of the art Surgical Neonatal Intensive Care Unit (NICU) at the hospital.



About this role

We are looking for an enthusiastic and ambitious Shop Assistant to join our successful team to help run our large charity shop in Huyton, Liverpool. The Shop Assistant will be an integral part of the wider Charity team. You will assist the Shop team to engage with the local community, maximise the contribution of gifts of time from volunteers, the gifts of products from our donors and the gift of income from our customers. You will be an ambassador of Alder Hey Children’s Charity on the high street.


Main responsibilities & tasks 

  • To assist and serve customers, providing a service of the highest standard.
  • To assist with processing donated stock, including sorting, steaming, pricing and hanging
  • To be involved with the till operation and the handling of cash/card payments
  • To promote community understanding of Alder Hey Children’s Charity and the importance of raising funds through the shop.
  • To promote and work within the Shop Health and Safety Policy.
  • Set high standards of cleanliness, display and merchandising.


Person Specification

  • Good communication and customer care service skills
  • The ability to work within a team and with the local community.
  • A willingness to learn and get involved, a ‘can-do’ attitude




Full-time 37.5 hours per week (our shop is based in Huyton, Liverpool).

Full in-house training will be given of operational procedures.


Salary expectations

£19,890 per year


To download the full job description and person specification click the link here



Our values

Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:

Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.

Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.

Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.

Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.



How to apply

  • Closing date: 18th November
  • Interview date: TBC

To apply for this role send your CV and a covering letter to [email protected]



Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.

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