About us

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 330,000 patients and families we care for every year.

The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.

In Spring 2020 we launched our £3m Children’s Mental Health Appeal. Our 7 in 10 Appeal highlights that 70% of young people with a mental health condition are currently missing out on vital mental health interventions at a sufficiently early age. The Appeal is aiming to raise vital funds to enhance inpatient and community mental health services at Alder Hey Children’s NHS Foundation Trust, enabling more children to access the treatment they need at the time they need it, an already vitally needed service which is seeing increasing demand due to the impact of Covid-19. We have also recently launched our new Surgical Neonatal Appeal to raise £2.5m towards a brand new, state of the art Surgical Neonatal Intensive Care Unit (NICU) at the hospital.



About this role

This is an exciting opportunity to be at the heart of the Charity operations. This role will support the Database Manager with ensuring data is processed in the best possible way across the organisation. If you are interested in complex problems, can understand difference systems and processes, and enjoy working with data then this role is for you. It is important to have excellent Microsoft Excel skills and the desire to work with large sets of data. You must be able to present complex information with the end user in mind.


Main responsibilities & tasks 

  • Support the Database Manager with development of the CRM (Salesforce) database, learning to investigate and implement improvements to existing database processes.
  • Assist in the diagnosis of problems and research solutions.
  • Train and support the Charity team with using the CRM database.
  • Support with the processing of donations on the CRM database, liaising with fundraising teams to ensure this is recorded correctly, including from online platforms.
  • Produce analytical reports from the fundraising database system to support business decisions.
  • Undertake maintenance on the CRM system on a regular basis, ensuring continued data integrity.
  • Support the Database Manager in ensuring systems and processes are GDPR compliant.
  • Support the Database Manager with the development and oversight of SharePoint within the Charity.

Other duties

  • Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
  • Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers. Attend and support on events run by the fundraising teams where required.
  • Any other reasonable duties as required by your line manager.



Part-time and flexible working will be considered (our offices are located on site at Alder Hey in Liverpool).


Salary expectations

£22,065 - £26,478


Additional information about this role is included within the Job Description and Person Specification. To view this click here



Our values

Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:

Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.

Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.

Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.

Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.



How to apply

  • Closing date: 5pm, 24th July 2022
  • Interview date: 3rd August 2022 (time TBC)
  • Telephone interviews: TBC
  • Video interviews: TBC


To apply for this role, fill out the below form:

Submit your application

Enter your full name
Enter your contact telephone number
Please attach your CV
Applications must include a covering letter which explains how you meet the requirements of the role.


Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.

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