Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 330,000 patients and families we care for every year.
The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.
In Spring 2020 we launched our £3m Children’s Mental Health Appeal. Our 7 in 10 Appeal highlights that 70% of young people with a mental health condition are currently missing out on vital mental health interventions at a sufficiently early age. The Appeal is aiming to raise vital funds to enhance inpatient and community mental health services at Alder Hey Children’s NHS Foundation Trust, enabling more children to access the treatment they need at the time they need it, an already vitally needed service which is seeing increasing demand due to the impact of Covid-19. We have also recently launched our new Surgical Neonatal Appeal to raise £2.5m towards a brand new, state of the art Surgical Neonatal Intensive Care Unit (NICU) at the hospital.
About this role
We are looking for a passionate, ambitious Assistant Charity Shop Manager to join our successful team to help manage our first charity shop in Old Swan. The Assistant Shop Manager will be an integral part of the wider Charity team.
Main responsibilities & tasks
You will be pivotal in assisting the Shop Manager in leading and empowering a team of volunteers to engage with the local community, maximising the contribution of gifts of time from volunteers, the gifts of products from our donors and the gift of income from our customers. You will be an ambassador of Alder Hey Children’s Charity on the high street.
- Work with the Shop Manager to maximise sales and profits ensuring weekly targets are met
- Support the team to maximise income from Gift Aid on donated products
- Work with the wider Charity team to promote and support fundraising activities and events
- Support and management of a team of volunteers
- Utilise volunteer skill sets and motivate them to deliver great customer service and perform tasks in-line with charity standards
- Maximise the shop’s opening hours and ensure the shop is open and managed by the shop team in the absence of the Shop Manager
- Help to provide and support ongoing training and development for volunteers
- Work and treat staff and stakeholders in accordance with the Charity’s values
Health and safety (in conjunction with Shop Manager):
- Ensure the shop adheres to Retail Health and Safety regulations
- Ensure the Health and Safety of staff, volunteers and customers
- Help to ensure staff and volunteers are trained in manual handling
Stock control (in conjunction with Shop Manager):
- Ensure continuous, sufficient levels of high quality stock
- Be responsible for deliveries and stock controls
- Ensure stock is appropriate to the business and priced accordingly
- Maintain a rigorous process of stock rotation, ensuring rotation within expiry dates
- Set high standards of cleanliness, display and merchandising.
- Ensure the Health and Safety of the team and customers.
- Establish quality standards, consumer safety and ensuring continuity.
- Play a key role in enabling the shop to represent the Charity’s values
Full-time 37.5 hours per week (our shop is based in Old Swan, Liverpool).
Additional information about this role is included within the Job Description and Person Specification. To view this click here
Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:
Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
How to apply
- Closing date: Thursday 6th January 2022.
- Interview date: week commencing 10th January
To apply for this role, fill out the below form:
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.