Frequently Asked Questions
You can do this in a number of ways:
Set up your own JustGiving fundraising page - it's free to do and your sponsors will be able to pay you securely through your page. As an added bonus, we are able to claim any applicable Gift Aid from each donation.
If paying in cash, you will need to come in to the Fundraising Office in person to hand it over. Do not send cash by post. We will give you a receipt and confirm receipt of your donation by letter.
Paying over the phone
Call the Fundraising Office on 0151 252 5716 and pay by credit or debit card. We will then process this and send you a receipt of your donation by letter.
Paying by cheque
Cheques can be posted or handed in to the Fundraising Office, made payable to Alder Hey Children’s Charity. If the money has been raised by a large group of people (e.g. company, club, school) or you have secured media coverage, you may want to formally present your cheque to someone from the Fundraising Team in front of the people who supported your event, or to record the presentation with a photograph. Please feel free to ask and we will do our best to arrange this.
Use our donation pages - you will get an opportunity to let us know your money is from an event.
Or to transfer the money using BACS please contact us for our bank details.
Yes. You should contact us with details of what your fundraising event will be and when and where it will take place and also your full name and address and a contact number. We will then send you a letter of authority on headed paper giving you permission to fundraise on our behalf.
This enables us to keep track of all the fundraising events taking place for the Charity, but it also protects you as we can reassure people that you are genuinely fundraising for us. It also enables us to put other volunteers and sponsors in contact with you, if appropriate.
No. You will need to contact us to try to obtain permission for this from the appropriate Local Authority. It is advisable to do this at least six months prior to when you want to do your collection to avoid disappointment. Sometimes midweek dates are available.
Yes, we can provide a limited amount on a 'sale or return' basis. Please contact us for more information.
Please give us a call on 0151 252 5716 and talk to one of our team. If we are able to, we will support you!
Unfortunately we can't approach any of our celebrity supporters or Patrons on your behalf. However if you have a personal link to a celebrity who will be attending your event, please just let us know.
No. We cannot provide liability insurance for anyone raising money for us.
Before committing yourself to a parachute jump, it is important that you speak to one of our team.
It can sometimes be the case that the jump costs more than the amount of money raised so the Charity receives little or nothing at all. Under these circumstances it would be unlikely that we would give you authorisation to do a jump using Alder Hey Children’s Charity name. However, please don't be put off ‐ talk to us and it may be that we can help you do the jump whilst also raising money.
No. We do not give anyone Identity Badges. A letter of authority on headed paper is the proof we provide to fundraisers. You can get a letter of authority by contacting us with details of your fundraising event.