Contacts

Alder Hey Children's Charity,

E Prescot Rd.,

Liverpool,

L14 5AB

+44 151 252 5716

March 50k FAQ’s

Registration

Is registration free?

Yes, registration is free. You only need to raise as much money as you can for Alder Hey Children’s Charity!

Where do I register?

You can join the Facebook Group (https://www.facebook.com/groups/397218936089736) register using the link in the pinned post and follow the link to create your Facebook Fundraising Page.

My family member/friend wants to join. How can they do that?

Brilliant! They can join the Facebook Group (https://www.facebook.com/groups/397218936089736) register using the link in the pinned post and follow the link to create your Facebook Fundraising Page.

When will I get my neck snood?

After registration, please allow 2 weeks for your neck snood to arrive.

Is there a deadline to register?

Registrations will remain open until midnight on Sunday 3rd March. Please register as soon as possible to avoid missing out!

Are there any age requirements to take part in the challenge?

No, there is no minimum or maximum age, but we do want people to feel comfortable and safe. If you are under 18, you will need permission from a parent or guardian to participate.

 

Donations

Can I donate to my own page?

Yes, we recommend that! Lead by example and ask your friends and family to do the same!

Can one person donate more than once?

Yes, there are no limits on how many donations one person can make.

My friends don’t have Facebook. Can they still donate to my fundraiser?

Unfortunately, no. But they can donate directly to Alder Hey Children’s Charity on their website, or send money to you directly, and you can donate to your own fundraiser on their behalf.

How much do I have to fundraise?

Facebook fundraisers are automatically set-up with a target amount. However, any support you can offer goes a long way towards helping Alder Hey bring the joy of cinema to their brave, young patients and families.

How much do I have to fundraise to receive my rewards?

Everyone who joins our Facebook group will receive a neck snood, just for joining the March 50k team. You will receive a t-shirt as a thank you when you raise £100, and a medal as a thank you when you raise £150.

My friend donated the wrong amount. Can you arrange a refund?

Please follow the instructions here for a refund.

My page still has no donations. How do I make people donate?

Try sharing your fundraising page with all your friends and post about your challenge daily. You could also donate to your own page to show your support and share why the cause is important to you. Either way, you are spreading awareness about Alder Hey Children’s Charity.

My friend is in a different country and wants to donate, is that possible?

Yes, if they have Facebook. If they don’t, they can donate directly to Alder Hey Children’s Charity on their website.

I have collected money offline; how can I send these donations?

You can donate the amount to your own Fundraising Page online, if you have the cash. Alternatively, you can send a cheque that is payable to Alder Hey Children’s Charity to Alder Hey Children’s Charity, Eaton Road, Liverpool, L12 2AP.

 

About the fundraising page

Where do I set up my Facebook Fundraising Page?

Just click the link in the pinned post in the Facebook group (https://www.facebook.com/groups/397218936089736) and follow the instructions.

Is my Fundraiser Page public?

Yes, once you set up a Fundraising Page, any of your friends can donate and share!

Can I edit the information to make it in memory/tribute of my family member/friend?

Yes, you can. There is an edit button on your fundraiser page where you can make your tribute and edit all information.

My page has ended. How can I fix this?

Unfortunately, once your page is finished you can’t reactivate it. You will have to start a new fundraising page.

Can I share my page outside Facebook?

Yes, you can! Donations to your page, however, must be made by those with a Facebook account. Those without a Facebook account can donate directly to Alder Hey Children’s Charity on their website, or send money to you directly, and you can donate to your own fundraiser on their behalf.

 

About this challenge

How do I track my progress?

You will receive an activity tracker sheet in the post, which you can use to track your progress. If you already have a fitness tracker, feel free to use this too. Why not post a daily update to your fundraising page to keep track of your progress, but also update your supporters?

Can I start early or finish later?

We ask for the challenge to be completed in March, but we understand that other responsibilities can be in the way.

Can I do more than 50k?

If you feel like you can do more than 50k, yes you can!

What if I fail to complete the challenge?

We would love to see everyone complete the challenge, but we understand that circumstances can change. Please don’t force yourself if you feel unable to complete the challenge.

If I get injured, can I finish later or give up?

Unfortunately, with physical challenges, injuries are likely to happen. Please seek medical advice if you experience any discomfort and always follow health guidelines.

Do I have to provide proof of completion?

Absolutely not, we trust you! It is, however, a great idea to post updates on your progress to your fundraising page to let your supporters know how you’re getting on with your challenge.

I am feeling sore. Can I stop for one day and keep going later?

Feeling sore can happen when taking up a challenge like this. Please allow yourself a day or more of rest, stretch before and after your activity and seek medical help if necessary.

What if I can’t complete the challenge?

That is fine, we know that life can get in the way. Don’t feel discouraged. We are grateful for your support and help in building awareness!

What if I have any more questions about this challenge?

If you have any more questions, feel free to drop a message in the Facebook group, where one of our friendly team will be able to support you.